The continual practice of reinventing an organization’s routines with the aim of improving efficiency. How to Implement BPI Start Small BPI is a marathon, not a sprint. Trying to improve too many processes at once will likely lead to management and/or employee burnout. Instead, observe some of the processes that occur within your businesses most often, and choose the one that could use the most improvement. Don’t Go It Alone Successful BPI requires support from both managem